privacy policy (Updated February 2025)
Introduction Reflexive Thinking Ltd, trading as Rethink Your Self, is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and services. Information We Collect We may collect the following information: First and last name- Email address- Phone number (optional)- Any information you choose to share, which may include health information. How We Use Your Information We use your information to: Book appointments and manage the services you are paying for- Communicate with you regarding your appointments and services. Data Controller Reflexive Thinking Ltd, trading as Rethink Your Self, is the data controller responsible for your personal data. Our company registration number is 15620464, and we are registered with the Information Commissioner's Office (ICO) under registration number ZB819229. Lawful Basis for Processing We process your personal data based on the following lawful bases: Consent: You have given clear consent for us to process your personal data for a specific purpose.- Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.- Legal Obligation: The processing is necessary for us to comply with the law. Data Sharing We do not share your personal data with third parties, except where required to comply with the law. Cookies We may use cookies to enhance your experience on our website. Cookies are small text files that are placed on your device to help the website function properly and provide a better user experience. You can choose to accept or decline cookies through your browser settings.Your Rights You have the right to: Access your personal data- Rectify any inaccuracies in your personal data- Request the erasure of your personal data- Object to the processing of your personal data- Request the restriction of processing of your personal data- Data portability To exercise these rights, please email us at hello@rethink-your-self.com or submit an enquiry via our website. Data Retention We may retain your personal data for up to 2 years after the provision of any services. Security Measures We take the security of your personal data seriously and use Microsoft Enterprise for Business accounts with the associated security features to protect your data. These features include:- Antiphishing, Antispam, and Antimalware Protection: Protects your email from phishing attacks, spam, and malware.- Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring users to verify their identity using a second factor, such as a phone or security token, in addition to their password.- Preset Security Policies: Provides preset security policies to protect email and collaboration content.- Advanced Threat Protection: Includes Safe Links and Safe Attachments to protect against malicious links and attachments in emails and Office documents.- Data Encryption: Data is encrypted both at rest and in transit to ensure its confidentiality and integrity.- Data Loss Prevention (DLP): Helps prevent the accidental sharing of sensitive information.- Sensitivity Labels: Helps classify and protect sensitive data based on its level of sensitivity.- Secure Collaboration: Microsoft Teams, OneDrive, and SharePoint provide a secure environment for communicating and sharing files. Complaints If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) https://ico.org.uk/. Contact Us If you have any questions or concerns about this privacy policy, please contact us at hello@rethink-your-self.com. Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on this page.